Services
One dedicated Rockstar who learns your shop, powered by pAIge for overflow, inside ServiceTitan and Housecall Pro.
Definition
A dedicated fractional CSR desk assigns one Rockstar to your home service business for a daytime block. They book in ServiceTitan or Housecall Pro, with pAIge for overflow — not a rotating answering-service pool.
When to use
Use a dedicated desk when missed calls, generic scripts, or “someone will call you back” is costing booked jobs — especially if you already run ServiceTitan or Housecall Pro and need trade-fluent intake.
Failure modes
Proof
Action
Run the CRO suite for a weekly desk range, then book CEO-led discovery with Michelle Myers — new daytime desks get $50 off the first week.
Entities
Use these preferred names when comparing Pink Callers to an answering service or AI-only tool.
Direct answers
Answer-first: what a dedicated desk is, what it costs, and how ServiceTitan and pAIge fit together.
Pink Callers is a ServiceTitan Certified Call Center that assigns one dedicated fractional CSR (a Rockstar) to your home service business, with pAIge AI for overflow so leads never die in voicemail.
Learn more →A dedicated fractional CSR is one remote agent assigned to your shop for a set daytime block — not a rotating answering-service pool. They learn your scripts, trucks, and CRM so callers feel like they reached your office.
Learn more →Fractional daytime starts at $29.50/hr ($1,180/wk). Dedicated daytime starts at $49.50/hr ($1,980/wk). pAIge overflow is $1.99/min; after-hours is $299/wk plus booked and dispatched fees.
Learn more →Yes. Pink Callers is a ServiceTitan Certified Call Center and also supports Housecall Pro, so bookings and notes land where your crew already works.
Learn more →What we run
Each desk type follows the same buying pattern: definition, when to use it, what fails without it, proof, and a clear next step.
Definition. Estimates, emergency dispatch, maintenance agreements, callbacks, lead intake, and scheduling — answered by a Rockstar who knows your shop.
Definition. One assigned CSR — not a rotating pool. Choose fractional hours (shared by volume) or a dedicated daytime Rockstar locked to your shop. Either way, they learn your systems and protect the customer relationship.
Definition. pAIge is Pink Callers’ proprietary AI layer alongside human CSRs — overflow at lunch and after-hours, with humans when judgment matters.
Definition. Work happens inside ServiceTitan (and Housecall Pro) — notes, booking, and follow-ups land where your crew already works.
Definition. Outbound CSR coverage so estimates and leads get a fast, professional follow-up before they go cold.
Definition. Flat weekly after-hours coverage with outcome-based booked and dispatched charges — so nights don’t dump into voicemail.
How go-live works
Trucks, CRM, call volume, and leak points — Michelle maps daytime, after-hours, or both.
Your Rockstar learns booking rules, service area, exception lists, and how jobs should look in your CRM.
Success managers stay on the desk so week one sounds like your office — not a new vendor learning curve.
Call types
Trades
No-heat and no-cool calls handled by someone who knows your dispatch rules.
Open hub →
Leak and drain emergencies captured with dispatch-ready notes.
Open hub →
Safety-sensitive requests triaged with clear urgency.
Open hub →
Storm and estimate leads followed up fast — appointments on the calendar.
Open hub → Same-day spring, cable, and opener calls booked with clear urgency and access notes.
Open hub →FAQ
Answering services rotate a pool of agents through your calls. Pink Callers assigns one dedicated fractional CSR to your business — they learn your team, your scripts, and your service area. It’s relationship-based, not transactional. Compare models at /compare/answering-service-vs-dedicated-csr before you renew a minute plan.
pAIge handles overflow and after-hours speed so leads don’t hit voicemail — and a human Rockstar takes over when judgment or empathy matters. Customers hate waiting more than they hate smart routing. AI-only answering is a different product; Pink Callers keeps humans on the desk and uses AI as assist.
Yes. Pink Callers is a ServiceTitan Certified Call Center. We also support Housecall Pro. Booking notes and follow-ups land where your crew already works, so techs are not decoding a second system before they roll.
Fractional daytime starts at $29.50/hr ($1,180/wk). Dedicated daytime starts at $49.50/hr ($1,980/wk). pAIge overflow is $1.99/min. After-hours is $299/week plus booked (+$25) and dispatched (+$35) fees. Outbound is $99/hr with a 2-hour minimum. Public machine-readable pricing is also at /pricing.json.
Yes. Daytime CSRs are US-based. Coverage is built for contractors who want a real person who sounds like part of their office. After-hours and overflow can use pAIge for speed with clear outcome fees when you add that package.
Act
Use Pricing & tools for numbers, Compare for vendor fit, then talk to Michelle with trucks and CRM ready.
Next step
Start with Pricing & tools, then talk to Michelle — she takes every discovery call.
