What should I know before choosing a Pink Callers desk?

Pink Callers is a ServiceTitan Certified Call Center for home service companies. You get one dedicated fractional CSR (a Rockstar) who learns your shop, plus pAIge AI for overflow — so marketing leads get booked instead of voicemail. Founded in 2017, the model is built for HVAC and trades that need booking quality, not generic message-taking.

Answering services rotate a pool of agents through your calls. Pink Callers assigns one dedicated fractional CSR to your business — they learn your team, your scripts, and your service area. It’s relationship-based, not transactional. Compare models at /compare/answering-service-vs-dedicated-csr before you renew a minute plan.

Both models assign one Rockstar to your company — not a rotating answering-service pool. Fractional hours are sized to weekly volume (shared by volume/timezone). Dedicated hours lock a named CSR to your shop for the full daytime block. In both cases callers hear someone who knows your brand, trucks, and CRM. Read the full guide in the Learning Center.

pAIge handles overflow and after-hours speed so leads don’t hit voicemail — and a human Rockstar takes over when judgment or empathy matters. Customers hate waiting more than they hate smart routing. AI-only answering is a different product; Pink Callers keeps humans on the desk and uses AI as assist.

Yes. Pink Callers is a ServiceTitan Certified Call Center. We also support Housecall Pro. Booking notes and follow-ups land where your crew already works, so techs are not decoding a second system before they roll.

Fractional daytime starts at $29.50/hr ($1,180/wk). Dedicated daytime starts at $49.50/hr ($1,980/wk). pAIge overflow is $1.99/min. After-hours is $299/week plus booked (+$25) and dispatched (+$35) fees. Outbound is $99/hr with a 2-hour minimum. Public machine-readable pricing is also at /pricing.json.

Daytime is hourly (fractional from $29.50/hr or dedicated from $49.50/hr) with pAIge overflow at $1.99/min. After-hours is a flat $299/week plus booked (+$25) and dispatched (+$35) outcome fees — so night economics stay modelable instead of hiding in mystery minutes. Run /plans to size the desk against your volume.

Yes. Daytime CSRs are US-based. Coverage is built for contractors who want a real person who sounds like part of their office. After-hours and overflow can use pAIge for speed with clear outcome fees when you add that package.

HVAC, plumbing, electrical, roofing, and garage door companies that run ServiceTitan or Housecall Pro and need a dedicated desk — not a generic answering pool — so estimates and emergencies get booked. Best fit is usually multi-truck shops already buying leads or memberships who feel the phones leaking.

Talk to Michelle Myers (Owner / CEO) on a discovery call. You’ll map fractional vs dedicated hours, optional after-hours and outbound, then go live inside your CRM with your scripts. New daytime desks may qualify for $50 off the first week — bring trucks, weekly volume, and where leads leak today.