Media & press
Michelle Myers in the trades media.
Michelle Myers, Owner / CEO of Pink Callers, shows up on trade podcasts and industry press so home service owners can hear the dedicated-desk story first-hand — ServiceTitan Toolbox, The Contractor Fight, Freedom Blueprint, and more.
Podcasts
Which podcasts has Michelle Myers of Pink Callers joined?
Verified episode pages — listen on Apple Podcasts, YouTube, ServiceTitan Toolbox, and host sites.
- Podcast · 2026
Lead Conversion For Contractors Starts With Your CSR Team With Michelle Myers
Profitable Home Services Podcast
Michelle on why more leads don't fix poor conversion, CSR capacity, and dispatcher turnover costs.
Listen → - Podcast · 2026
The Pink Callers Story (ft. Michelle Myers)
NOT FRAGILE PODCAST
Michelle on Pink Callers' origin, AI in customer service, and knowing when to outsource support.
Listen → - Podcast · 2026
158 | How to Increase Your Booking Rate: CSR Secrets for HVAC, Plumbing & Home Service Businesses with Michelle Myers of Pink Callers
Freedom Blueprint Podcast
Justin Deese and Michelle on real booking rates, AI assist, and dedicated desks.
Listen → - Podcast · 2026
Your Phones Are Costing You Customers
From the Yellow Chair
CSR training, speed-to-lead, and stopping marketing waste at the phone.
Listen → - Podcast · 2026
The Phone Is the Profit Center: How Smart Customer Service Builds Scalable Businesses with Michelle Myers
The Shift Spotlight!
Michelle on how frontline calls drive revenue, EOS accountability, and AI alongside human CSRs.
Listen → - Podcast · 2026
Why Customer Service Is Really Storytelling | #135
The Kraft Your Life Radio Show
Michelle traces her path from interior design to Pink Callers and why the first call sets the tone.
Listen → - Podcast · 2025
AI + Humans for a Call Center | AI Trade Talk | Brad Scruggs | Michelle Myers
Can't Stop the Growth
Michelle on dedicated CSRs and the human-plus-AI model with tools like ZyraTalk and Dialpad.
Listen → - Podcast · 2025
More Than a Call: Building Culture, Connection & Impact
Unique Genius Podcast
Michelle on culture, empathy, and CSR leadership in the age of AI.
Listen → - Podcast · 2025
More Than a Call (video)
YouTube · Angela Chanowsky
Full Unique Genius conversation on video.
Listen → - Podcast · 2025
Secrets to Building a World-Class CSR Team
The TradeMarke
Sarah Ghirardo and Eric Thomas with Michelle on CSR training, empathy, and The CSR Academy.
Listen → - Podcast · 2025
Are Your CSRs Your Secret Weapon?
From the Yellow Chair
CSR Academy leaders on attitude, systems, and ServiceTitan Certified desks.
Listen → - Podcast · 2025
AI vs Human Phone Answering – Which is Better for Your Business?
HVAC Hustle · Hook Agency
Michelle joins Hook Agency to weigh AI versus human answering — and how the two work best together.
Listen → - Podcast · 2024
How Remote Teams Influence Productivity in the Trades
Toolbox for the Trades · ServiceTitan
Transparency, accountability, and quality-checking remote CSR calls.
Listen → - Podcast · 2024
Strong Leadership in the Trades — LIVE from Pantheon 2024
Toolbox for the Trades · ServiceTitan
Michelle joins ServiceTitan’s Pantheon conversation on trade leadership.
Listen → - Podcast
Customer Service Outsourcing with Michelle Myers
The Contractor Fight
Dedicated CSRs vs traditional answering — what Pink Callers actually does.
Listen → - Podcast
Outsourcing Customer Service for Freedom and Glowing Reviews
The Home Service Expert · Tommy Mello
Michelle with Tommy Mello on remote CSRs and raving fans.
Listen → - Podcast
Overcoming Adversity & Perfectionism to Finish Strong
Power Women of the Trades
Leadership story and finishing strong in the trades.
Listen → - Podcast
The Shift Spotlight — customer service as growth
LinkedIn · Pink Callers
Michelle with Winter Paskins on The Shift Spotlight.
Listen →
Articles & recognition
Where is Pink Callers featured in articles and industry honors?
Press features, Women in HVACR recognition, and published voices — not a logo wall.
- Featured article · 2025
AI vs. Humans in Phone Answering: The 2025 Reality Check
Hook Agency
Featured commentary from Michelle on hybrid human + AI answering for home services.
Read → - Featured article
Stone Cold Hustle — Pink Callers in the green industry
SingleOps · Green Industry Perspectives
Debut Green Industry Perspectives episode with Michelle on phones, scheduling, and scaling office support.
Read → - Recognition · 2025
Women in HVACR — Bet on Yourself conference & Empowered magazine
Mechanical Hub
Coverage of WHVACR’s Las Vegas conference and inaugural Empowered magazine.
Read → - Recognition · 2025
Empowered magazine — Women to Watch / Influential Women in HVACR
Women in HVACR
Digital home for WHVACR’s Empowered publication celebrating industry leaders.
Read → - Book
Voices from Industry Leaders — featured in Jennifer Bagley’s book
jenniferbagley.com
Michelle among trade voices in Systems & Soul / AI for the trades.
Read →
For journalists & hosts
Need Michelle for a podcast or article?
Reach [email protected] or call (888) 325-7465. Topics owners ask about: dedicated fractional CSRs, ServiceTitan Certified Call Centers, pAIge overflow, and booking quality vs answering pools.