Company
Dedicated desks. Human judgment. Built for trades.
Founded in 2017 in Middleburg, VA. Culture: Connected · Transparent · Engaged. Michelle Myers leads every discovery call.
Explore the company.
About Pink Callers
Why dedicated Rockstars beat pools and bots — and how we show up under pressure.
Open → PeopleLeadership & success
Meet Michelle, Erin, and the success managers who keep your desk aligned.
Open → PressMedia & press
Podcasts, featured articles, and recognition — hear Michelle on ServiceTitan Toolbox and more.
Open → Join usCareers
Rockstar CSR and success roles — culture, hiring process, and how to apply.
Open → ProofVerified reviews
Best NiceJob / Trustindex owner reviews — dedicated Rockstars by name.
Open → DiscoveryTalk to Michelle
CEO-led discovery — she takes every first conversation with new owners.
Open →Verified proof
Owners rate the Rockstar desk
4.5 average from 24 verified Google reviews on Google — continuity and “feels like our team,” not anonymous call-center blurbs.
Who we are when it gets hard
Patience under pressure
One of Pink Callers’ after-hours HVAC clients couldn’t locate an on-call technician for several consecutive weeks. Every night call was an upset homeowner who needed help that couldn’t be provided yet.
Our Rockstars stayed on the phones — night after night — managing frustrated customers with patience, empathy, and honesty. They set clear expectations, moved people to Monday slots, and kept relationships intact when they could have collapsed.
Named desk leadership
People behind the Rockstars.
In the media
Where Michelle and Pink Callers show up for the trades
Michelle Myers, Owner / CEO of Pink Callers, shows up on trade podcasts and industry press so home service owners can hear the dedicated-desk story first-hand — ServiceTitan Toolbox, The Contractor Fight, Freedom Blueprint, and more.
- Unique Genius Podcast
More Than a Call: Building Culture, Connection & Impact
Michelle on culture, empathy, and CSR leadership in the age of AI.
Open → - Freedom Blueprint Podcast
How to Increase Your Booking Rate: CSR Secrets for Home Service
Justin Deese and Michelle on real booking rates, AI assist, and dedicated desks.
Open → - The TradeMarke
Secrets to Building a World-Class CSR Team
Sarah Ghirardo and Eric Thomas with Michelle on CSR training, empathy, and The CSR Academy.
Open → - Toolbox for the Trades · ServiceTitan
How Remote Teams Influence Productivity in the Trades
Transparency, accountability, and quality-checking remote CSR calls.
Open → - Toolbox for the Trades · ServiceTitan
Strong Leadership in the Trades — LIVE from Pantheon 2024
Michelle joins ServiceTitan’s Pantheon conversation on trade leadership.
Open → - From the Yellow Chair
Your Phones Are Costing You Customers
CSR training, speed-to-lead, and stopping marketing waste at the phone.
Open →
Pink Callers shows up where home-service owners already learn — LinkedIn, Facebook, Instagram, and X — with Michelle Myers on trade podcasts and leadership stages.