Company
Dedicated desks. Human judgment. Built for trades.
Founded in 2017 in Middleburg, VA. Culture: Connected · Transparent · Engaged. Michelle Myers leads every discovery call.
Explore the company.
About Pink Callers
Why dedicated Rockstars beat pools and bots — and how we show up under pressure.
Open → PeopleLeadership & success
Meet Michelle, Erin, and the success managers who keep your desk aligned.
Open → PressMedia & press
Podcasts, featured articles, and recognition — hear Michelle on ServiceTitan Toolbox and more.
Open → Join usCareers
Rockstar CSR and success roles — culture, hiring process, and how to apply.
Open → ProofVerified reviews
Best NiceJob / Trustindex owner reviews — dedicated Rockstars by name.
Open → DiscoveryTalk to Michelle
CEO-led discovery — she takes every first conversation with new owners.
Open →Verified proof
Owners rate the Rockstar desk
4.5 average from 24 verified Google reviews on Google — continuity and “feels like our team,” not anonymous call-center blurbs.
Who we are when it gets hard
Patience under pressure
One of Pink Callers’ after-hours HVAC clients couldn’t locate an on-call technician for several consecutive weeks. Every night call was an upset homeowner who needed help that couldn’t be provided yet.
Our Rockstars stayed on the phones — night after night — managing frustrated customers with patience, empathy, and honesty. They set clear expectations, moved people to Monday slots, and kept relationships intact when they could have collapsed.
Named desk leadership
People behind the Rockstars.
In the media
Where Michelle and Pink Callers show up for the trades
Michelle Myers, Owner / CEO of Pink Callers, shows up on trade podcasts and industry press so home service owners can hear the dedicated-desk story first-hand — ServiceTitan Toolbox, The Contractor Fight, Freedom Blueprint, and more.
- Profitable Home Services Podcast
Lead Conversion For Contractors Starts With Your CSR Team With Michelle Myers
Michelle on why more leads don't fix poor conversion, CSR capacity, and dispatcher turnover costs.
Open → - NOT FRAGILE PODCAST
The Pink Callers Story (ft. Michelle Myers)
Michelle on Pink Callers' origin, AI in customer service, and knowing when to outsource support.
Open → - Freedom Blueprint Podcast
158 | How to Increase Your Booking Rate: CSR Secrets for HVAC, Plumbing & Home Service Businesses with Michelle Myers of Pink Callers
Justin Deese and Michelle on real booking rates, AI assist, and dedicated desks.
Open → - From the Yellow Chair
Your Phones Are Costing You Customers
CSR training, speed-to-lead, and stopping marketing waste at the phone.
Open → - The Shift Spotlight!
The Phone Is the Profit Center: How Smart Customer Service Builds Scalable Businesses with Michelle Myers
Michelle on how frontline calls drive revenue, EOS accountability, and AI alongside human CSRs.
Open → - The Kraft Your Life Radio Show
Why Customer Service Is Really Storytelling | #135
Michelle traces her path from interior design to Pink Callers and why the first call sets the tone.
Open →
Pink Callers shows up where home-service owners already learn — LinkedIn, Facebook, Instagram, and X — with Michelle Myers on trade podcasts and leadership stages.