Company · Careers
Pink Callers hires people who stay calm under pressure, learn contractor businesses deeply, and protect customer relationships when the answer is hard. Culture: Connected · Transparent · Engaged. We are a ServiceTitan Certified Call Center — not a rotating message-taking pool.
Open roles
Find your time zone on the map, then match the number to the listings below. Open roles update with client demand.
Definition · Who we hire
We hire carefully when a desk needs a human who will own it. Browse current openings above when roles are live.
Daytime US-based Rockstars supporting HVAC, plumbing, electrical, roofing, and garage door shops inside ServiceTitan and Housecall Pro. You learn one (or a focused set of) client brands deeply — scripts, techs, service areas, and hard conversations — instead of rotating through a generic queue.
Keep assigned Rockstars aligned to each shop’s booking standards, seasonal spikes, and exception lists. You sit between the contractor’s office and the desk so quality does not drift after onboarding.
We hire for calm under pressure, trade curiosity, and ownership. If you need a script to hide behind, this is not the desk. If you want phones that protect relationships when the answer is hard, you will fit.
When you will thrive here
You learn membership rules, tech strengths, and how the owner wants estimate vs emergency calls handled — then book jobs techs can run without cleanup.
Generic queues, no memory of yesterday’s caller, and “someone will call you back” as the default outcome. We hire against that pattern on purpose.
Comfort with contractor CRMs helps. Curiosity about trades helps more. AI assists overflow — it does not replace the human desk you are hired to run.
How hiring works
Choose a live listing above, submit through WhoHire, and share your CRM / call-center experience plus why home service desks interest you.
We talk through culture fit, scheduling, and whether a Rockstar or success path matches your strengths.
Expect trade-flavored call scenarios, ServiceTitan/Housecall Pro familiarity checks, and a listen for empathy under pressure.
When we have a client desk or internal seat open, we match you carefully. Dedicated coverage only works when the person fits the shop.
