Great Books to Help You Build Your Service Business

Get inspired and improve your business with your next read. Ideas to help you start a business, grow a business, reach your goals are right between the covers of many excellent books written for business owners. Many books are specific to service businesses.

Here are some great books to check out. All are inspiring and actionable business books that provide you with advice, insight, tips, and resources to boost business success. Each title is linked to Amazon for your convenience, but these are sure to be offered at your local library as well.

• Good to Great: Why Some Companies Make the Leap & Others Don’t. Author Jim Collins explores the universal distinguishing characteristics that cause a company to go from good to great.
• They Ask You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today’s Digital Consumer. Author Marcus Sheridan will save you money with this straightforward guide to fixing your current marketing strategy to leverage online opportunities.
• Setting the Table: The Transforming Power of Hospitality in Business. Restaurateur Danny Meyer shares valuable, innovative insights applicable to any business or organization
• Competing Against Luck: The Story of Innovation and Customer Choice. Clayton Christensen’s path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers want to buy and are willing to pay premium prices for.
• Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Authors Frances Frei and Anne Morriss show how in today’s economy service must be woven tightly into every core decision your company makes.
• Drive: The Surprising Truth About What Motivates Us. Tap into the best performance for you and your team with this book by Daniel Pink.
• The Tipping Point: How Little Things Can Make a Big Difference. Malcolm Gladwell explores or the exact moments an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. This book will change the way you think about selling products and services.
• Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success. Leonard Berry, a pioneer in services marketing and service quality, explains how great service companies can sustain long-term success.
• The E-Myth Revisited. Michael Gerber dispels the myths surrounding starting your own business by walking you through the steps in the life of a business. This book will help you grow your business in a predictable and productive way.
• The Service Profit Chain. Researcher and author James Heskett defines a set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity.

Invest in yourself and your business by reading an inspiring book, or two. Whether you prefer book in hand, electronic or audio it is worth the time invested!

‍