Terms and Conditions

Welcome to Pink Callers! These Terms and Conditions (“Terms”) govern your use of our website, services, and communication channels. By accessing or using our website or services, you agree to comply with these Terms.

1. General Information

1.1 Pink Callers provides remote customer service, administrative support, and office management services for businesses throughout the United States.
1.2 These Terms apply to all visitors, clients, and users interacting with our website or services.

2. Services

2.1 We provide customer support, administrative services, receptionist services, and other agreed-upon business support offerings.
2.2 Service specifications are outlined in your contract or agreement.
2.3 We reserve the right to decline service to any client for legitimate reasons, including non-compliance, unsafe interactions, or inappropriate conduct.

3. Pricing and Payments

3.1 Pricing is determined by your service agreement and may change with notice.
3.2 Invoices must be paid according to the terms in your agreement.
3.3 Late payments may result in fees or service interruption.

4. Warranties and Liability

4.1 We provide services using trained staff and professional standards.
4.2 We are not responsible for losses caused by incomplete, inaccurate, or delayed information provided by the client.
4.3 To the maximum extent permitted by law, Pink Callers disclaims liability for indirect, incidental, or consequential damages.

5. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information

  • Maintain open communication regarding service needs

  • Supply necessary access credentials securely

  • Refrain from using staff for unlawful or unethical tasks

6. Website Use

6.1 All website content is for informational purposes only.
6.2 Unauthorized downloading, copying, or redistribution of website content is prohibited.
6.3 We make no guarantee that all website information is completely error-free or current.

7. Privacy Policy

Your use of the website is also governed by our Privacy Policy.

8. Messaging Terms

By providing your phone number or email, you consent to receive:

  • Service-related notifications

  • Support updates

  • Occasional promotional messages

You may unsubscribe at any time as outlined in the Privacy Policy.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any disputes will be handled in courts located within Virginia.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Updates are effective immediately upon posting to our website.

11. Contact Information

Pink Callers
P.O. Box 1147
Middleburg, VA 20118
Phone: 888-325-7465
Email: sales@pinkcallers.com